Shipping policy

Shipping Policy

Last updated: 11 October 2026

Thank you for shopping with us! We are committed to delivering your orders safely and efficiently. Please read our shipping policy below for information about our shipping fees and delivery times.

1. Shipping Fee

We offer a flat-rate shipping fee of R105 per order. This means you will pay R105 for shipping, regardless of the order value, unless otherwise stated at checkout.

2. Processing and Delivery Times

Once your order has been successfully placed, please allow time for it to be processed and prepared for shipment.

- Estimated delivery time: 5–10 business days.

- Business days exclude weekends and public holidays.

- Delivery times begin after your order has been processed and shipped.

Please note that delivery times are estimates and may vary due to courier delays, public holidays, weather conditions, or other circumstances beyond our control.

3. Order Tracking

If tracking information is available for your shipment, we will provide it to you once your order has been dispatched. Please allow some time for tracking information to update.

4. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details at checkout. We cannot guarantee delivery or accept responsibility for delays caused by incorrect or incomplete addresses.

If you notice an error in your shipping details, please contact us as soon as possible. We will do our best to assist you before your order is dispatched.

5. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact our customer support team with your order number so we can assist you.

6. Contact Us

If you have any questions about our shipping policy or the status of your order, please contact us through the contact page on our website.

Thank you for choosing our store. We appreciate your support and look forward to serving you!